Yes! You can upload your own photographs, which is one reason why we are the best in the industry. The most important thing is to follow the guidelines provided here to make sure that your photos have the recommended qualities. If our team considers the image to be unfit and decides to reject it, we will let you know immediately, so you can take another shot.
Yes. Here are the simple steps you need to follow:
- Set the camera at a height between 4’6’’ and 5’6’’ from the ground to take the best photos. However, the recommended setting for high-quality photos is 5’.
- Make sure your photos show the ceiling and the floor. More flexibility may be possible in some situations.
- Avoid capturing images with the camera facing the wall directly. Slightly pan your camera to the right or left to ensure the ceiling and floor lines do not appear parallel.
Optional – High-dynamic-range (HDR) images taken using a DSLR camera with a wide-range lens are usually the best if you want to show the floor, ceiling, and walls.
Yes. You can use wide-angle lenses, but the focal length should not be more than 18 millimeters to avoid inaccurate results. If the focal length of the photo is more than 15 millimeters, Vistager will reject it. However, you can stage rejected photography by manually cropping them before uploading.
No. A tripod is not necessary. If you still want to use it, the recommended height for the camera is 5’ from the ground. You’ll take quality photos if you use this setting.
No. The recommended height is around 5’ with the minimum height being 4’6’’. If your main goal is to display a large section of the floor rather than the ceiling without affecting the quality of the photo, it’s advisable to take your photos at 5’. Also, make sure you tilt your camera down.
Yes. Photographers who are interested in showing a large section of the floor and only a small section of the ceiling should tilt their camera down to get the best results. If the rooms have high ceilings, start at 5’. You can then tilt the camera up depending on the area of the floor you want to show.
- If you don’t have an account start by creating one. You’ll find the login and sign up forms at the top right section of this page.
- You will see the upload and purchase options after logging in.
- The second option is to send your photos to sales@vistager.com We will work on the invoice later.
- To get your product quickly, make sure you label the images with unique names based on the rooms.
- 24 to 48 hours at a cost of $28.00 per picture.
- 24 hours at a cost of $31 per picture.
- Virtual renovation takes a maximum of 48 hours.
- Revisions may take a day, but we can do some of them in a few hours. but no more than 24 hours.
Note Kindly note that we don’t deliver work on Saturday, so you will get your images on Sunday if you place your send your request on Friday.
- We offer 2 revisions for each order and the good news is that it’s free of charge! You can request your revision by sending an email to support@vistager.com
- Revisions may take a day to complete, but we can do some revisions in a few hours. Generally, you can expect your revisions to be completed in less than 1 day or 24 hours.
- Remember to finalize all project details when placing your order to avoid revisions and additional costs that may be applied if you decide to change the details after the order is confirmed.
- If you place an order and you want to make some changes, we may make the necessary changes for free if you get in touch with us immediately.
We offer revisions free of charge to ensure you are satisfied with the product. Currently, we don’t offer refunds after delivering the images. Images are digital products and we can’t tell whether a buyer will use them or not.
Yes.
- We offer customer support online so we can offer our customers the most affordable prices around.
- It usually takes about an hour for our professional customer service agents to respond to queries. Generally, we take less than 24 hours to respond.
- You can contact us via support@vistager.com if you need clarification.